Refund policy

Consumers have the right to return the order within 14 days of receiving the order. The right applies only if the product and its original packaging can be returned in the same condition as when received. My Journal To holds the right to additional charges if the return does not meet these criteria. If consumers use their right to send back an order they should contact My Journal To in order to get an address to send the goods to.

If an item is defected or damaged in any way on arrival, My Journal To should be contacted within 14 days for information about compensation. My Journal To hold the right to refuse any returns made after this timeframe.